Amiit Sahu
Data Analyst (Transitioning) | Power BI • SQL • Excel • Tableau | From Ops to Insights | Open to Entry-Level Roles
- Role
- Associate at FIS
- Location
- Jaipur, IN
- LinkedIn followers
- 500 followers
About Amiit Sahu
I’m a data-driven professional with 4.5+ years in client-facing and operational roles…
Experience
Associate
Nov 2024 — Present · Gurugram, IN
Managed customer interactions related to telecom services including billing, account updates, and technical supportResolved queries with professionalism and empathy across voice and non-voice channelsEnsured data accuracy and timely follow-up on service requestsMaintained knowledge of telecom products, plans, and promotions to assist customers effectivelyMet performance metrics such as quality, first call resolution, and customer satisfactionCollaborated with team leads and quality analysts to continuously improve service delivery
Education
Arya College of Engineering and IT
Bachelor's degree
2016 — 2020
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