Sahithya Yadati

About Sahithya Yadati

Hi, I\'m Sahithya Yadati — I build AI-powered platforms that simplify complexity, scale impact, and unlock business growth.I\'m a product leader with over a decade of experience driving intelligent, scalable, and user-centric platforms across global enterprises, including Microsoft and Amazon. My work sits at the intersection of AI, customer experience, and platform strategy, with a focus on admin, support, and growth ecosystems.At Microsoft, I led the development of AI-driven admin and support capabilities for M365, including the launch of Copilot troubleshooting tools and LLM-powered self-help experiences. These platforms improved customer experience and delivered significant operational savings. I also built and mentored a cross-functional team of PMs and UX designers, fostering a culture of high ownership and impact.My passion lies in building products that bridge business and user needs. From developing an outreach system that scaled SMB conversion, to leading the creation of a marketing intelligence platform that enhanced campaign impact, I focus on delivering measurable outcomes through thoughtful design and People Leadership – Hired, managed, and mentored PM and UX teams; coached team members toward promotions and long-term career growth; and built a culture of accountability, innovation, and impact, resulting in multiple promotions and a high-performing team culture.🤖 AI/ML Personalization – Leading the shift from generic responses to customer-relevant, personalized answers within Copilot experiences, driving ~XX% improvement in customer satisfaction and trust. AI/ML Platform Enablement – Building reusable platform foundations (RAG, MCP servers, etc.) that empower product teams across Microsoft, enabling personalized, scalable Copilot experiences across the company. Product-Led Growth – Built outreach and marketing platforms that converted SMBs from trial to paid, delivering measurable revenue growth and higher customer satisfaction. Research-Driven Strategy – Led user research with designers to uncover pain points in admin/support workflows, reducing friction, improving usability, and shaping roadmap priorities. Startup & Strategy – Early experience at an edtech startup and later drove product and business initiatives across both consumer and B2B organizations, strengthening adaptability and strategic range.I’m energized by solving complex platform problems and turning abstract user needs into elegant, scalable solutions.

Experience

1. Principal Pm Manager (Pm Lead)

   Microsoft

   Sep 2023 — Present

   People Leadership – Hired, managed, and mentored PM and UX teams; coached team members toward promotions and long-term career growth; and built a culture of accountability, innovation, and impact, resulting in multiple promotions and a high-performing team culture.🤖 AI/ML Personalization – Leading the shift from generic responses to customer-relevant, personalized answers within Copilot experiences, driving ~XX% improvement in customer satisfaction and trust. AI/ML Platform Enablement – Building reusable platform foundations that empower product teams across Microsoft, enabling personalized, scalable Copilot experiences across the company.

Education

• JNTU university

  B.Tech, Electronics and Communication Engineering

  2003 — 2007

• Fuqua School of Business

  Master of Business Administration (M.B.A.), Marketing

  2012 — 2014

Skills

• Business Development
• Business Planning
• Online Marketing
• Leadership
• Strategic Planning
• Competitive Analysis
• Strategy
• Business Strategy
• Product Management
• Management
• Project Planning
• Cross-Functional Team Leadership
• Marketing Strategy
• Market Research
• Social Media Marketing
• Marketing
• Solution Architecture