Sahilpreet Singh

Product Manager @Closeloop Technologies

Universal Tennis (Ranking system and digital marketplace for tennis players), Palo Alto, California, US • Worked as a technical product owner on a sports marketplace solutions for 8 months with a team of 8 engineers, improving user engagement metric for Universal Tennis web, iOS, and Android apps. Led efforts for requirement gathering, creating wireframes, defining project scope. Led sprint planning and execution of 2 week sprints with internal and external engineering, DevOps, and QA teams to deliver working software. • Led a customized Stripe implementation for recurring and one-time payments for subscriptions and event services for Web, iOS, and Android platforms, improving conversion metric by 40%. • Led Google In-app purchase implementation for subscription services on Android app, opening subscription option for android users that comprised of 20% of the total userbase. • Led implementation effort for improving user engagement of college coaches, helped define and add subscriptions plans and add-on services for the college tennis userbase. • Helped initiate efforts for a flexible schedule event management feature for players with flexible schedule, that would further improve engagement metric.