Sahil Chaba
Helping CXOs Increase Conversions & Engage through Customer Engagement, Search Discovery & Personalisation Solutions
- Role
- Product Specialist at Netcore
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Sahil Chaba
5+ years of post-MBA experience in Key account management, relationship management, customer experience management, Business DevelopmentDriven and hardworking in everything that I do. With my strong background of being able to adapt to quickly changing situations, I thrive on challenges and have experience in ServiceNow, Salesforce, and SAP Business Development. Over the years, I have led business development and execution of key projects. I enjoy working in partnership with Enterprise customers (Business and IT), understanding their business issues and requirements, and formulating high-impact solutions for and with them. My interests lie in strategic consulting, and customer-driven excellence through the formulation and implementation of customer-centric strategies and driving end-consumer-focused marketing and sales.Specialties: Business Development, Consultative Selling, Developing Relationships, Strategic Consulting, Market and Competitive Analysis, Decision Making, and Managing teams.\"Old ways won\'t open new doors\"
Experience
Product Specialist
Jan 2022 — Present · Jakarta, ID
End-to-end solution for the brands to communicate with their end users across channels. Help them to understand their customers\' behaviour.Drove feature adoption to 60%+ within 3 months of launch by collaborating with product & marketing teams.Boosted customer satisfaction (CSAT 4.5/5) through tailored product demos, training, and proactive feedback loops.Partnered with sales & customer success to enable 15% uplift in recurring revenue via upsells and feature-led engagements.Acted as the bridge between customers and product teams, ensuring insights were translated into impactful product improvements.
Education
Amity University
Master of Business Administration - MBA, Marketing
2020
Niit Imperia
Advanced MS Office & Tally ERP9, IT
The Institute of Company Secretaries of India
Executive Level, Business/Commerce, General
2017
Delhi University
Bachelor of Commerce, Accounts
2014 — 2017
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