Sahil Vaid
Assistant Vice President & Global Tower Leader at Genpact | Ex - American Express | Ex - IBM | Ex - Serco | Lean Six Sigma, Data Lean & Data Green Belt Certified | Genpact GOLD Certified (2024 - 2025)
- Role
- Assistant Vice President & Global Tower Leader - Operations at Genpact
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sahil Vaid
Assistant Vice President & Global Tower Leader with over 20 years of experience across Operations, Customer Service, People Management, BFS (Banking & Financial Services), KYC, AML, FCRM, Fraud Prevention, Credit & Lending Risk, Accounts Receivable (Order to Cash), Disputes, Supplier Management, Transitions and Analytics.Proven track record in leading large-scale teams, driving process improvements, and delivering measurable outcomes. Responsible for end-to-end P&L management of the Tower. Lean Six Sigma, Data Lean, and Data Green Belt trained, tested, and certified. Genpact GOLD Batch 2024 – 2025 certified.
Experience
Assistant Vice President & Global Tower Leader - Operations
Nov 2025 — Present · Gurugram, IN
In this role, I currently lead a global team of 200+ professionals, including Senior Managers / Service Delivery Leaders and Operations Managers, across India, the US, and the Philippines, managing end-to-end P&L for the Fraud Alert Management tower. I drive delivery excellence, ensure compliance, and maintain seamless coordination with global stakeholders.
Education
Ajanta Public School
Senior Secondary, Commerce
2003 — 2004
Spring Dale Senior School
Higher Secondary, Higher Secondary
2000 — 2001
Rai University
Bachelor of Business Administration - BBA, Marketing
2004 — 2007
Skills
- Accounts Receivable
- Tax
- Accounts Payable
- Account Reconciliation
- General Ledger
- Journal Entries
- Management Accounting
- Financial Statements
- Income Tax
- Financial Reporting
- Quickbooks
- Financial Accounting
- Accounting
- Bookkeeping
- Tax Returns
- Tax Preparation
- Payroll
- Financial Analysis
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