Sahil Sharma
Business Class Travel Consultant || 6+ Years of experience in the travel domain || Ex- Priceline || Ex- Fareportal || Ex- FIS || Ex - Arvato || Trained on GDS -Amadeus & Sabre ||TICO Certified || IATA Certified
- Role
- Business Travel Consultant at Omprime Technology
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sahil Sharma
Over 10+ years experience in BPO - Technical support, E-commerce, Telecom domain & Travel industry. Experience in leading large group with operational, transformation & financial ownershipExpertise in taking major initiatives, adapting to rapidly changing environment.Resolving critical issues to ensure bottom line successCapabilities in end-to-end process managementCustom designing solutions, supporting end users and mentoring staff to achieve performance objectivesMerit of implementing standard process for knowledge management, performance management, training, scheduling, R&R to ensure consistent and predicable performance.Successful at motivating staff through clear communication and organizational skills.Handling Team with PnL responsibility Successful value addition to clients through leveraging process, reengineering, automation & analytics capabilitiesDiverse experience in managing call center, Email, Chat and Back office operations inTechnical, E-commerce, Telecom domain and Travel industry.
Experience
Business Travel Consultant
Sep 2024 — Present · Gurugram, IN
Education
Amity University, Noida
Master of Business Administration - MBA
2016 — 2018
Kurukshetra University (KUK)
B.Com
2012 — 2015
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