Sahil Setia
Seasoned Operations Manager | Hospitality Expert | Crafting Seamless Guest Experiences & Driving Service Excellence
- Role
- Operations Manager at Chokhi Dhani Group
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Sahil Setia
Experienced and results-driven Hospitality Operations Manager with a proven track record…
Experience
Operations Manager
Mar 2024 — Present · IN
Currently serving as Operations Manager at Pink Pearl Hotel, a prestigious property under the Chokhi Dhani Group, one of India’s leading names in themed hospitality and cultural tourism.My role involves overseeing end-to-end operations across rooms division, front office, F&B service, banquets, and housekeeping, ensuring smooth execution of guest services while maintaining brand standards. I work closely with departmental heads and the corporate leadership team to implement operational strategies that enhance guest satisfaction, employee efficiency, and revenue generation.Key responsibilities include:Managing daily hotel operations and guest services for premium and executive room categories.Planning and executing high-volume F&B operations including buffet, à la carte, live stations, and special event setups.Supervising team performance, conducting training, and improving service standards across departments.Coordinating with the Chokhi Dhani central team on audits, brand alignment, and new initiatives.Overseeing material planning, vendor coordination, and budget compliance.Leading special projects including property refurbishments, service innovation, and experience enhancement.Pink Pearl Hotel is not only a standalone destination but also supports the Chokhi Dhani Group\'s integrated hospitality vision by offering culturally rich, family-friendly experiences in Jaipur, Rajasthan.
Education
Bal Mandir Sr.sec School
10+2, E-Commerce/Electronic Commerce
2005 — 2006
Punjab Technical University
I.e. Bhm, Food & Beverage
2006 — 2010
Skills
- Guest Satisfaction
- Hotel Management
- Hospitality Management
- Food & Beverage
- Hospitality
- Pre Opening
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