Sahil Rupani
Engineering Manager @Spyne.ai
- Role
- Engineering Manager at Spyne
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
Experience
Engineering Manager
Apr 2025 — Present
Architecting and scaling Spyne’s AI-powered CRM & Voice/Chat Agent platform built on microservices, event-driven orchestration, and high-volume call processingDesigned real-time lead intelligence: dynamic CRM enrichment, call intent routing, SLA-based prioritization, and automated appointment scheduling for dealership workflowsDelivered AI inbound & outbound agents with voice automation, retry logic, sentiment understanding, and campaign management — reducing human dependency for repetitive conversationsPlatform currently handles thousands of calls/day and is live across 15+ dealerships, scaling rapidly across new OEMs & groupsLeading backend architecture strategy, core API performance optimization, and secure multi-tenant data isolation to support enterprise-grade reliability
Education
Pandit Deendayal Petroleum University, Gandhi Nagar
Bachelor of Technology - BTech
2016 — 2020
S.N.Kansagara
Senior Higher Secondry
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