Sahil Raskar
Technical Support Lead
- Role
- Technical Support Lead at Startologic Technologies
- Location
- Thane, IN
- LinkedIn followers
- 500 followers
About Sahil Raskar
Dedicated and analytical Computer Engineering graduate with hands-on experience as a…
Experience
Technical Support Lead
Nov 2024 — Present · Thane, IN
Led a technical support team for AI-based security systems, optimizing Facial Recognition, ANPR, Video Analytics and VMS performance- Provided real-time troubleshooting for complex software issues and performance errors- Conducted training for support teams and clients on software configuration and troubleshooting- Troubleshoot OS issues on Windows and Linux to minimize downtime- Delivered remote software support via TeamViewer and AnyDesk, addressing configuration and upgrade issues- Resolved software installation, performance, and application errors, collaborating with customers for solutions.
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