Sahil Mandore

Operation Associate @Marketing Transformers

Managed end-to-end data operations for 80+ global clients, designing analytical workflows that reduced report turnaround time by 25% and improved SLA compliance tracking across marketing, sales, and delivery teams. Built and maintained SQL- and Excel-based KPI dashboards tracking pipeline health, lead conversion rates, MRR, churn risk, and revenue forecasting accuracy — improving forecast reliability by 20%. Conducted funnel drop-off analysis and lead recovery tracking, identifying bottlenecks that drove a 15% improvement in lead-to-close conversion rate. Automated recurring operational reports using Python (Pandas) and SQL, eliminating 10+ hours/week of manual reporting effort and enabling near-real-time business monitoring. Collaborated with cross-functional stakeholders to define KPI frameworks, standardize metric definitions, and implement data governance rules ensuring consistent reporting across 2 teams.