Sahil Kumar

Driving Customer Delight at Zomato | Ex-HolidayTribe |

Role
Customer Delight - Associate at Zomato
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Sahil Kumar

I am an adaptable and performance-driven professional with experience in customer service, travel operations, CRM management, and large-scale event coordination. At Zomato, I handle real-time customer operations with accuracy and empathy. My work at Holiday Tribe strengthened my skills in documentation, sales processes, and planning international trips across Dubai, Bali, Singapore, Thailand, and the Maldives. I have also coordinated major events, including the Paris Olympic Celebration for 17 athletes and concerts for Paradox and Sunidhi Chauhan. I’m now transitioning toward aviation logistics and cargo operations, combining operational discipline with a sharp problem-solving mindset.

Experience

  1. Customer Delight - Associate

    Zomato

    May 2025 — Present · Gurugram, IN

Education

  • Lovely Professional University

    Bsc. Airlines, Tourism and hospitality , Airlines Tourism And Hospitality

    2025

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Sahil Kumar — Customer Delight - Associate at Zomato in Gurugram, HR, IN | Unifers