Sahil Kumar Saini

About Sahil Kumar Saini

Thanks, and welcome to my profileIT Support Engineer with 5+ years of experience supporting enterprise users, endpoints, networks, and cloud environments across Windows, macOS, and Linux systems. Experienced in L1/L2 IT support, Active Directory administration, Office 365 management, endpoint security, and network troubleshooting, ensuring reliable and secure IT operations.Proven track record of managing 250+ enterprise endpoints, resolving incidents within SLA, and maintaining stable infrastructure through patch management, system hardening, and proactive troubleshooting. Strong experience supporting enterprise users while maintaining a high standard of reliability, security, and user experience.Hands-on exposure to SOC operations, including SIEM monitoring, log analysis, incident triage, and endpoint investigations using EDR tools. Experienced in working with security and networking tools such as Splunk, SonicWall, Palo Alto, Wireshark, Cisco technologies, and VirusTotal to detect and respond to potential threats.Currently expanding expertise in cybersecurity, vulnerability assessment, SOC operations, and CompTIA Security+, while continuously building practical experience through labs and security training.I’m always interested in connecting with professionals and organizations working in IT support, infrastructure operations, cybersecurity, and SOC environments.

Experience

1. Bug Hunter

   ACL Digital

   Mar 2024 — Present · Jammu, IN

Education

• MIT World Peace University

  Post Graduate Programme in Cybersecurity, Cybersecurity

• Indira Gandhi National Open University

  Bachelor of Arts - BA, Sociology

• Lovely Professional University

  Master of Computer Applications - MCA, Cybersecurity