Sahil Bopche
CRA at Hero Fincorp | Expertise in CRM, Client Engagement & Operations Management
- Role
- Customer Relations Associate at PERSOL APAC
- Location
- Nagpur, IN
- LinkedIn followers
- 500 followers
About Sahil Bopche
Hi, I\'m Sahil Detail-oriented and result-driven finance and operations…
Experience
Customer Relations Associate
Sep 2025 — Present · Nagpur, IN
Deputed at Hero Fincorp.•Responsible for handling Housing Loan (HL) financing and team of 13 behtar brokers.• Build and maintain strong relationships with channel partners and other stakeholders through regular calls and in-person visits.• Track and update lead progress in CRM tools and spreadsheets - ensuring accurate status reporting and follow-ups.•Coordinate between channel partners and customers to schedule property visits, resolve gaps, and improve engagement.• Encourage real estate partners to upload more inventory and use the CRM app effectively.• Identify gaps in broker responsiveness or lead activity and take appropriate action, including escalation or reassignment.• Run periodic feedback surveys to assess satisfaction and gather actionable insights.• Maintain operational hygiene by ensuring all lead-related data is up to date and reflected in weekly reports.
Education
Tirpude Institute of Management Education, Civil Lines
Bachelor of Business Administration - BBA, Finance, General
Seeta Public School
SSC
Adarsh Sanskar Vidyalaya
HSC, Fishery
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