Sahil Bodhwani
> Certified Scrum Master | 5+ Years in Customer Experience | Agile-Focused CX Leader | Driving Continuous Improvement
- Role
- Scrum Master Team Leader at Quinte Financial Technologies
- Location
- Agra, UP, IN
- LinkedIn followers
- 500 followers
About Sahil Bodhwani
Operations Manager | Scrum Master | Built through Hustle, Leading with…
Experience
Scrum Master Team Leader
Apr 2023 — Present · IN
Own the entire relationship with assigned clients, including onboarding, implementation, training, adoption, retention, and satisfactionEstablish relationships as a trusted and strategic advisor to help ensure the continued value of our products and servicesDevelop and maintain customer-success strategies and best practices, as well as customer-support content, with help from the creative teamCommunicate effectively with both internal and external senior managers to better understand customer needs, maximize retention and growth, and share learningsMaintain existing customer-success metrics and data as directed
Education
Dr. Bhim Rao Ambedkar University, Agra
Bachelor of Business Administration - BBA, Excellent communication skills
2018 — 2021
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