Sahil Bhat

About Sahil Bhat

Passionate Operations and Logistics Leader | Driving Efficiency and Customer Satisfaction | EV Deployment and Process Improvement Expert Are you seeking an accomplished operations and logistics professional with a proven track record of driving efficiency, optimizing processes, and enhancing customer satisfaction? Look no further! I am an experienced leader specializing in electric vehicle (EV) deployment, strategic planning, and process improvement within the mobility industry. With a solid background in analyzing, designing, and implementing internal reporting systems and procedures, I have consistently optimized operations to achieve significant cost savings and streamlined workflows. I excel at overseeing strategic projects and services, collaborating with cross-functional teams to ensure successful outcomes that positively impact the bottom line. In my most recent role, I spearheaded the deployment of EVs across India in the urban last and mid-mile logistics space. I successfully scaled up the EV fleet from 70 to 500 vehicles, driving operational efficiency and contributing to a sustainable EV ecosystem. Through strategic partnerships and collaboration with stakeholders, I established long-term relationships and ensured seamless deployment for clients. A true innovator, I have been instrumental in improving customer experiences by identifying pain points and implementing tailored solutions. By collaborating closely with the sales team, I converted clients by showcasing the operational use cases of our MobilityArm, resulting in increased customer satisfaction and repeat business. I take pride in my ability to optimize financial management, planning, and inventory control while maintaining quality standards and service levels. By implementing robust policies and standard operating procedures, I have consistently achieved cost control objectives and maximized operational efficiency. My strong leadership skills and effective communication style have enabled me to successfully manage and motivate teams, driving high performance and employee satisfaction. I am well-versed in mentoring and training, fostering a culture of continuous improvement and career development.#Operations,#Logistics,#EV Deployment,#Process Improvement,#Strategic Planning,#Customer Satisfaction,#Project Management,#Financial Management,#Team Leadership,#Cross-functional Collaboration.

Experience

1. Supply Chain Management

   HomeLane

   Sep 2023 — Present · Bengaluru, IN

Skills

• Order Management
• Management
• Team Building
• Crm
• Operations Management
• Strategic Planning
• Business Analysis
• Customer Relationship Management (Crm)
• Mis
• Telecommunications
• Product Development
• E-Commerce
• Microsoft Office
• Sales
• Leadership
• Business Strategy
• Vendor Management
• Retail
• Teamwork
• Team Management
• Call Centers
• Business Development
• Fashion
• Sourcing
• Marketing Strategy
• Microsoft Excel
• Customer Retention
• Customer Service
• Market Research
• Apparel
• Team Leadership
• Customer Support
• Customer Experience