Sahil Ahmed
IT Specialist
- Role
- IT Specialist at Hatch
- Location
- Jaipur, IN
- LinkedIn followers
- 500 followers
About Sahil Ahmed
IT Specialist
Experience
IT Specialist
Jun 2023 — Present · Gurugram, IN
Active Directory Administration: Maintain and manage Active Directory roles, ensuring seamless user and group management.• Microsoft Exchange Server: Administer and troubleshoot Microsoft Exchange Server, ensuring email services are efficient and reliable.• User Support: Provide technical support through Zendesk, email, and calls, resolving user issues related to hardware, software, and network applications.• Remote Access Solutions: Offer solutions for VPN, Remote Desktop, and other remote access technologies, ensuring users can securely and efficiently connect to corporate resources.• System & Network Administration: Handle and resolve issues related to Windows OS, Windows servers, and network applications, ensuring system stability and performance.• Incident, Change, and Access Management: Manage and respond to incidents, implement change management processes, and oversee access management to ensure compliance and security.• Maintain, Implement, Design IAM solutions including (IGA) system.• Maintain knowledge Base Article in Zendesk KB. • Microsoft Intune Administration for Windows device.
Education
Ideal senior secondary school, Jaipur
B.sc, Mathematics
University of Rajasthan
Bachelor's degree, Mathematics
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