Sahaya Marshal D

About Sahaya Marshal D

I am a B2B account and operations professional with over 2.5 years of experience across IT distribution and EdTech sectors. My experience spans customer lifecycle coordination, channel partner management, ERP-driven order processing, and structured CRM tracking within high-volume commercial environments.In my current role at Redington Limited, I manage end-to-end partner workflows including credit validation, order tracking, post-sales issue resolution, and coordination with finance and logistics teams to ensure smooth fulfillment. Previously, I worked in inside sales and process support, handling structured lead management and onboarding coordination.I am particularly interested in Customer Success, Business Operations, and Channel Operations roles where relationship management, process discipline, and operational efficiency drive measurable impact. I am focused on building expertise in CRM systems, reporting, and customer engagement to contribute meaningfully in structured, growth-oriented organizations.

Experience

1. Area Sales Manager

   Redington Limited

   Jan 2025 — Present · Chennai, IN, US

   Managing end-to-end B2B channel partner accounts including order lifecycle coordination, credit validation, and post-sales issue resolution.Using SAP ERP for inventory tracking, invoice monitoring, and credit limit verification.Coordinating with finance, logistics, and internal operations teams to ensure smooth order fulfillment and SLA adherence.Monitoring outstanding balances, preparing MIS reports, and maintaining relationship continuity with partners to drive repeat business and operational efficiency.

Education

• Dr.G.R.Damodaran College of Science

  Bachelor's degree, Biotechnology