Sahar M.
Scrum Master
- Role
- Scrum Master at Ulta Beauty
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Sahar M.
Goal-oriented, resourceful, result-oriented Scrum Master with extensive track record…
Experience
Scrum Master
Jun 2021 — Present
Worked as a Scrum Master overseeing two software engineering teams. The teams I worked with were responsible for gauging traffic on the e-commerce side of the business, as well as working to make the online shopping experience more user-friendly for customers to browse and purchase beauty products.• Interacted with Stakeholders, SMEs from different business units to gather their concerns and suggestions • Supervised technical resources on the project. Providing leadership and guidance as subject matter experts to onsite and offshore personnel. • Facilitating Release planning, Agile estimation (story points), Sprint planning, Daily Scrum, Sprint review and Retrospective meetings to track progress, eliminate impediments and setting goals. • Removed impediments, facilitated conflict resolution, skillfully observed and dictated areas of impediments towards the sprint goal.• Communicated project expectations to team members in an affective timely manner.• Expert in Jira software, gathered/reported all relevant Agile metrics (burn down charts, team velocity etc.)• Managed new product features and enhancements in terms of scope, quality and schedule for both onshore/offshore projects.• Responsible for facilitating retrospectives at key project milestones and final project completion to confirm project acceptance and satisfaction, and to establish lessons learned • Contributed in creating User Stories and clearly defined Acceptance Criteria• Facilitated development of Acceptance Criteria for user stories • Identified and prioritized risk issues, facilitated development of action plans• Utilized quality methodologies to improve customer service by delivering cost effective solutions to meet client expectations
Education
Ministry Of Higher Education.
Associate of Arts - AA
College of DuPage
Associate of Arts - AA
The Higher Institute for Cooperative and Administrative studies
Accounting
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