Sahar Akbar

Loan Administration Manager 3 @Wells Fargo

San Jose, CA, US

Manage a team of 50+ home loan processors and provide support to 200+ Sales partners, 8 Branch Managers and Area Sales Manager.\\\\n• Organize and design all activities within location that will impact business initiatives. Plan, deploy, and lead all activities that will produce significant cost savings though productivity, quality and improving business processes.\\\\n• Responsible for compliantly processing 500-800 nonconforming units per month\\\\n• Responsible for all rate lock extensions determining and extensively documenting a business\\\\ncase supporting all extension related costs.\\\\nResponsible for all hiring, promotions, performance management, terminations and performance evaluations.\\\\n• Improved team performance by instating disciplined routines around multiple reporting systems to manage pipeline and productivity\\\\n• Acted as Liaison between Fullfillment and Sales to better develop work flows for the customer experience.\\\\n• Responsible for all aspects of residential loan production. Provided mentoring and training of loan consultants, underwriters and processors in company policies and procedures.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n