Sahanur Islam

About Sahanur Islam

As a digital marketer in the B2B SaaS space, I believe effective marketing comes from genuine customer empathy. I am passionate about bridging innovative technology with the real-world challenges of small and medium businesses.To deepen my strategic skills, I earned an MBA degree from Jagdish Sheth School of Management (JAGSoM) in MarTech and also in Innovation & Entrepreneurship. The program’s focus on experiential learning and live projects enhanced my expertise in marketing, branding, and data analytics, enabling me to create data-driven strategies and develop as a T-shaped professional with both depth and strategic breadth.In the EdTech sector, I applied these skills to solve clients’ real challenges-managing leads, personalizing paid campaigns, and demonstrating clear ROI-gaining valuable performance marketing experience.Now at Kommo, I help businesses make the most of the world’s first conversational CRM. My role blends campaign execution with customer insights, spanning influencer marketing, SEO, PR, event sponsorship, and campaign management. Using tools like Google Analytics, I drive continuous strategic improvements.With experience across markets such as India, Brazil, Spain, UAE, Turkey, and the USA, I excel in cross-cultural communication and building international partnerships. My goal is to deliver outstanding marketing results and foster valuable global relationships.Core strengths include: Conversational CRM & Marketing Strategy B2B SaaS Lead Generation & Nurturing Marketing Automation & Workflow Optimization Social Media Marketing (Instagram, Facebook, WhatsApp) Campaign Management & Performance AnalyticI\'m always eager to connect with fellow marketing professionals, business owners, and anyone passionate about the future of AI powered conversational sales and Digital Marketing.Feel free to reach out to discuss digital marketing trends, CRM strategies, or how to build stronger, more profitable customer relationships.

Experience

1. Social Media Coordinator

   Kommo

   Jan 2026 — Present

Education

• West Bengal Board of Secondary Education (WBBSE)

  Madhyamik

• Jenkins School

  Higher secondary, Business/Commerce, General

• Vijaybhoomi University

  Master of Business Administration - MBA, Innovation & Entrepreneurship

• JAGSoM - Jagdish Sheth School of Management

  MBA, MarTech

• Gauhati University, Guwahati

  Bachelor of Commerce - BCom, Accountancy