Sahand Fiuzie

Director, Business Process Re-engineering @Scotiabank

Toronto, ON, CA

Drive and enable a culture of efficiency through Lean, with a clear value proposition, methodologies, training, tracking, communication at all levels, and change management.• Partner with senior executives across the enterprise to promote and enhance the culture of lean through the operation and sustainment of a global center of excellence for lean, building off the enterprise-wide commitment to improve the customer experience; drive sustainable cost reduction and greater consistency in productivity improvement initiatives. • Maintain/Enhance subject matter expertise for the Lean team by staying current with evolving industry best practices, deploying relevant learning\'s, tools, or methodologies, and evolves the Lean & Robotics transformation playbook.• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge, in supporting team objectives and personal development.• Direct day-to-day activities in a manner consistent with the Bank’s risk culture and relevant risk appetite statement and limits. Communicates the Bank’s risk culture and risk appetite statement throughout their teams. • Contribute to a high-performance environment where employees invest wisely, take accountability, and work on the right things. Ensure timely, high-quality processes and procedures are efficient and effective to enable our business partners’ success and deliver a superior customer experience. • Contribute to an environment in which the team pursues effective and efficient operations in the respective areas. While ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet operational risk, regulatory compliance risk, AML/ATF risk and conduct risk.

Ryerson University

Bachelor of Engineering (B.Eng.), Industrial Engineering