Sahaj Arora
Senior Duty Manager @Fairmont Hotels & Resorts
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WORK HISTORY
Senior Duty Manager @Fairmont Hotels & Resorts
Mumbai, IN
Part of the Pre-Opening Team, driving the development of operational processes and standard operating procedures to ensure a flawless launch and ongoing operational success.Take charge of daily operations, swiftly resolving guest complaints and challenges to maintain high satisfaction levels. Provide leadership and mentorship to team members, ensuring continuous improvement in performance and service delivery. Partner closely with senior leaders to align strategic goals, streamline processes, and enhance operational efficiency, while fostering a collaborative, high-performing team culture dedicated to excellence.
EDUCATION
The Oberoi Centre of Learning and Development
Bachelor's degree
Indira Gandhi National Open University
Bachelor's degree
ABOUT SAHAJ ARORA
A highly passionate hotelier driven by the ambition to gain extensive exposure and excel…
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