Sahaana Kathiresan
Customer Success Manager
- Role
- Customer Success Manager at Black Duck
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sahaana Kathiresan
HCLTech empowers organizations by delivering seamless digital workplace solutions and revenue cycle applications. As a Customer Success Manager, the focus is on aligning agile practices with service delivery to enhance user satisfaction and ensure business continuity. By facilitating cross-functional collaboration and driving sprint planning, the team ensures delivery velocity and system scalability. Grounded in a strong technical foundation from James Cook University, combined with expertise in IT infrastructure and agile methodologies, contributions span global operations. The goal is to foster stakeholder alignment, implement process optimizations, and enable transformations that drive measurable outcomes while supporting evolving business needs.
Experience
Customer Success Manager
Dec 2025 — Present
Education
James Cook University
Master’s Degree, Information Technology in Computing and Networking
2015 — 2016
Bishop Heber College, Tiruchirappalli - 620 017.
Bachelor’s Degree, Commerce - Computer Application
2012 — 2015
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