Sage Fritschle
- Role
- Agent Experience Manager (Customer Success) at Compass
- Location
- St Petersburg, FL, US
- LinkedIn followers
- 500 followers
Experience
Agent Experience Manager (Customer Success)
Jun 2021 — Present · St Petersburg, FL, US
Proactively onboarded and served a portfolio of 90+ Agents -Drove agent software and program engagement -Mastered Compass technology to identify areas of improvement, create SOPs, improve best practices for nationwide team, and implement new process for Onboarding experience -Partnered closely with Real Estate Sales Managers and other cross-functional teams to build and execute agent success strategies -Conducted proactive weekly meetings with all agents to demo Compass tools, identify needs, and ensure agents were streamlining workflow -Was the primary communicator and agent experience manager for for tech & product improvement projects for in specific regions -Worked collaboratively with specialty roles to champion non-Agent Experience questions on behalf of the agent
Education
University of Utah
Bachelor’s Degree, Health, Society, and Policy
2013 — 2016
Kent State University
Public Health
2012 — 2013
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