Sage Dipalma
-
- Role
- Operations Manager at Orange Tech Center
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
Experience
Operations Manager
May 2015 — Present · Philadelphia, PA, US
Technology Operations & Infrastructure Management- Directed daily operations of a multi-service tech center, improving workflows and customer satisfaction- Oversaw repair services, inventory, and B2B IT support for small businesses- Managed infrastructure upgrades, vendor relations, and IT budgets to maximize efficiency- Implemented security systems and protocols, including data recovery and threat monitoring- Administered Active Directory and Microsoft 365 environments, including 2FA setup- Led disaster recovery planning and system backups across network assets- Mentored technical staff and optimized processes to align with strategic business goals
Education
Temple University
Bachelor's degree, Music
MIT xPRO
Professional Certificate in Coding: Full Stack Development with MERN
University of Pennsylvania
Certificate, Cybersecurity
Solid State Logic
Certicate, SSL Live Consoles L450 , L550 PLUS , L650
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