Sage Shah
Health Policy | Develop Strategies to Support Members in a Continuously Changing Landscape
- Role
- Health Policy - Membership Enrollment and Retention at Massachusetts Health Connector
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Sage Shah
Strategic data analysis and a passion for health equity guide my work in understanding trends in member enrollment and retention. With experience in nonprofit leadership and problem-solving, my current role involves dissecting complex datasets to inform outreach strategies that impact diverse communities.Previously, as Executive Director at Open Door Immigration Services, I honed my expertise in strategic planning and operational efficiency, instituting innovative technology systems to expand our legal services outreach. I crafted a user-centered experience, emphasizing cultural sensitivity and inclusivity, to empower and support our clients effectively.
Experience
Health Policy - Membership Enrollment and Retention
Massachusetts Health Connector
Mar 2023 — Present · Boston, MA, US
Lead cross-agency project work streams focused on the strategy around and reduction of administrative burdens, with the goal of reducing barriers to coverage and creating an equitable customer experience.Conduct qualitative and quantitative analyses, utilizing enrollment and retention insights, customer surveys, and community partner feedback to provide actionable recommendations to optimize program effectiveness and define strategies.
Education
University of Deusto
Executive MBA, Healthcare Entrepreneurship
2016 — 2017
INSEAD
Deusto - Value Innovation Program
2017 — 2017
Fordham Gabelli School of Business
Deusto Global Gateway Program
2017 — 2017
University of Mary Washington
BS, Business Administration and Spanish
Boston University
Biomedical Sciences and Health IT
2015 — 2015
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