Sagar Kumar

About Sagar Kumar

I am a performance-driven Deputy Sales Manager with strong experience in Consumer Durables Finance, Sales execution, and Operational excellence. I focus on driving store-level growth through effective dealer engagement, team leadership, and disciplined process execution.In my role at Bajaj Finserv, I have consistently delivered strong business results—achieving sales targets, improving FOS productivity, strengthening dealer partnerships, and enhancing customer experience through better TAT and compliance management. I work closely with Risk, Operations, and Collections teams to ensure smooth processing, documentation accuracy, and audit readiness.What I Bring to the RoleStrong sales execution & channel developmentOperational excellence with process and TAT improvementFOS team leadership, coaching & productivity enhancementDealer relationship building & market growth capabilityMIS-driven insights and Salesforce CRM expertiseCustomer-first approach with a high-execution mindsetI thrive in environments where ownership, on-ground decision-making, and structured follow-through directly influence business growth. I’m now focused on strengthening my expertise in Sales, Operations, and Consumer Finance, and contributing to high-performing teams that deliver consistent, measurable results.

Experience

1. Deputy Sales Manager

   Bajaj Finserv

   Nov 2024 — Present · New Delhi, IN

   Delivered strong performance in the CD Finance vertical with consistent target achievement.Strengthened dealer relationships to boost store conversions and finance penetration.Led and upskilled a 13-member FOS team, improving daily productivity and execution.Ensured smooth case processing through coordination with Risk, Ops & Collections teams.Improved store-level operations by reducing TAT and resolving customer/service issues.Maintained 100% compliance with documentation, audit, and verification standards.Leveraged Salesforce CRM & MIS dashboards for tracking KPIs and driving performance.Executed cross-sell activities and improved product visibility at dealer outlets.

Education

• Gossner College, Ranchi

  Bachelor of Commerce - BCom, Accounting and Finance

• Institute of Management Studies (IMS) Ghaziabad - Business School

  PGDM, Finance and Financial Management Services