Sagar Bawa
Customer Service Associate @Amazon
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WORK HISTORY
Customer Service Associate @Amazon
Collected information about status of an order or shipment, processing returns, and answeringquestions about shipping rates or methods* Receiving and processing orders for products or services from customers via phone, email, livechat, or other communication platforms* Answering customer questions about products and services using knowledge of in-depth productknowledge or technical computer skills* Manage successful relationships with customers by providing excellent customerservice,responding to inquiries in efficient manner* Processing returns by following company policies and procedures
EDUCATION
D.A.V. College, Chandigarh
Bachelor’s in Computer Applications, Information Technology
Lambton College
Computer Software and Database Development, Information Technology
ABOUT SAGAR BAWA
Recent graduate from Lambton College,Computer Software and Database Development Course. My expertise includes SQL,PHP,Excel and Python. I enjoy generating new ideas and devising feasible solutions to broadly relevant problems. My friends would describe me as a resourceful individual who maintains a positive attitude when faced with adversity.
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