Sagara Gunawardena
Service Desk Engineer @Tier4
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WORK HISTORY
Service Desk Engineer @Tier4
NZ
Work remotely from home and support more than 250 SMEs in New Zealand with various systems in place.
EDUCATION
IDM Computer Studies (Pvt) Ltd
Diploma in Computer Studies (DICS), Information Technology
Unitec
Graduate Diploma in Computing, Information Technology - Data Communication and Networking
NCC Education
International Diploma in Computer Studies, Information Technology
BCS, The Chartered Institute for IT
Professional Graduate Diploma in IT, Information Technology - Management
Nalanda College Colombo
GCE Advanced Level, Bio Science
SKILLS
ABOUT SAGARA GUNAWARDENA
Highly accomplished and well-presented IT Engineer with nearly 20 years of experience including over 8 years in a leading multinational organization. Excellent all-round management and technical expertise and proven ability to ensure the smooth running of IT systems and delivery of services designed to improve efficiency and performance. An individual possessing the ability to remain focused under pressure while managing multiple tasks. Dedication to professional development ensures up to date and thorough knowledge. Recognized for outstanding relationship building skills, the ability to think analytically, strategically and creatively while remaining focused on user support.
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