Sagar Zanwar
GenAI & Data Science Leader | Driving AI & Analytics Transformation | Customer Growth & Product AI Strategy | Father first
- Role
- Advisor Analytics at FedEx
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Sagar Zanwar
I am an Analytics Leader with 12 years of experience driving business transformation…
Experience
Advisor Analytics
Jul 2024 — Present · Pune, IN
Launched Customer Effort Score (CES), scaled globally into churn models for millions of customers.Built shipment risk prediction model (80% precision, 60% recall) across millions of packages/day, reducing escalations.Directed analytics in damaged shipment, FCR, case resolution → multi-million savings annually.Onboarded vendor team, secured org-wide AI training at no cost.
Education
International Institute of Information Technology Bangalore
Postgraduate Degree, Machine Learning and Artificial Intelligence
Vellore Institute of Technology
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering
2010 — 2014
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