Sagar Varshney
Sr. Associate Customer Support at Tech Mahindra
- Role
- Sr Associate Customer Support at Tech Mahindra
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sagar Varshney
Skilled client relationship manager with close to 2 years of experience in this domain…
Experience
Sr Associate Customer Support
May 2024 — Present · Noida, IN
Working in the Klarna process, where I handle 3 chats at a time, resolving customers\' queries related to their financing requirements.Assisting my team lead in managing the team, maintaining reports, and managing breaks.Assisting teammates in improving their scores to meet clients\' requirements.Finding solutions to customers\' queries.Analysing their financing profile.Understanding customers\' queries to provide better solutions.Concentrating on Contact resolution and customer satisfaction.
Education
Mystic acts
Acting workshop, Acting
2019 — 2019
Deepak Gupta's Actor Maker
3 Months acting diploma, Acting
2018 — 2018
Shri Krishna Institute of Management & Science, Chandausi
BBA - Bachelor of Business Administration, BBA
2014 — 2017
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