Sagar Shirode
Linux administrator | Bash | LAMP | AWS | WordPress | Docker | Server | Web hosting | Domains | Virtualization | DNS
- Role
- Technical Support Executive at MilesWeb Internet Services Pvt Ltd
- Location
- Nashik, MH, IN
- LinkedIn followers
- 500 followers
About Sagar Shirode
Experienced Technical Support Specialist with over 2 years of expertise in web hosting and server management. Proficient in resolving complex website and application issues, configuring environments to meet client needs, and providing top-notch customer support through chat, tickets, and phone. Skilled in Linux administration, Node.js, Docker, and Terraform. Passionate about advancing in technical support and IT operations.
Experience
Technical Support Executive
MilesWeb Internet Services Pvt Ltd
Jun 2022 — Present
Provide technical support: Diagnose, troubleshoot and resolve a wide range of website and e-mail issues - proven problem solver.Setup new WHM/CPanel hosting customers on Cloud Linux servers.Configured, deployed, and maintained Linux servers running the LEMP stack, optimizing components for optimal performance and scalability.Implemented and maintained server security measures, including firewall configurations.Provided technical support to customers, resolving server-related issues in a timely and professional manner.Resolved various issues related to WordPress websites, ensuring smooth functionality and optimal performance.Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.Assisted customers with installing and troubleshooting online websites using CPanel/PHP based Web application.Provided guidance for deploying Node.js and Python applications on both shared servers and VPS environments.Configured backup solutions on VPS and dedicated servers using Acronis Backup Service.
Education
Shri chhatrapati shivaji vidyalaya M.bad
Secondary
2015 — 2015
Gokhale Edcuation Societys College of Engineering nashik
Bachelor of Engineering - BE, Electronics and Telecommunications
GES R. H. Sapat college of engineering management studies & research
BE, Electronics & Telecommunication
2021
SMES Mahavir polytechnic
Diploma
2018 — 2018
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