Sagar Sheth

Client Account Manager @Snappy Kraken

Vancouver, BC, CA

At Snappy Kraken, I manage a $700K annual recurring revenue book of business across 70+ financial advisory firms in the US and Canada. As a post-sales strategic partner, I collaborate with clients to drive platform adoption, campaign performance, and long-term engagement — all with the goal of maximizing renewals, retention, and measurable business impact.This is the only post-sales-focused role I’ve held in my career — one I embraced following a company-wide layoff at Flare. While different from my prior new-business roles, it’s deepened my capabilities in lifecycle management, customer success strategy, and stakeholder alignment across product, marketing, and onboarding.I lead regular audit calls and QBRs with key decision-makers, surface upsell and optimization opportunities, and manage 3rd-party vendor integrations to streamline marketing workflows. My approach is rooted in deep listening, solving operational challenges analytically, and building trusted partnerships that drive long-term value.

Welingkar Institute of Management

Master of Business Administration (M.B.A.), Marketing & E-commerce

Gujarat Technological University (GTU)

Bachelor’s Degree in Engineering, Electronics & Telecommunication