Sagar Mali
Software Technical Expert @Amdocs
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WORK HISTORY
Software Technical Expert @Amdocs
Mississauga, ON, CA
Led design, development, and maintenance of complex systems on the Amdocs DigitalONE platform.• Translated business requirements into scalable system designs and guided development teams through implementation.• Oversaw deployment and production activities, including performance and integration testing for production readiness.• Collaborated with clients to define technical solutions and implementation strategies.• Conducted performance testing and integration validation to ensure system stability and compliance:• Optimized Camunda BPMN workflows to reduce order processing time by 80%, enhancing operational efficiency.• Implemented advanced caching strategies and query optimization to improve API response latency by ~60%.• Streamlined data handling in custom microservices, achieving a 25% reduction in memory footprint and boosting system performance.• Refactored microservices architecture to eliminate redundant API calls and simplify business logic, improving maintainability.• Engineered robust retry mechanisms to differentiate business exceptions from transient faults, minimizing unnecessary retries and increasing throughput.• Developed React-based monitoring dashboards, accelerating issue resolution by 40% and improving system observability.• Utilized Dynatrace, AppDynamics, and OpenTelemetry (OTEL) for in-depth performance diagnostics and system tuning.
EDUCATION
SSVPS'S BAPUSAHEB SHIVAJIRAO DEORE COLLEGE OF ENGINEERING, DHULE.
Bachelor of Engineering - BE, Computer Programming
ABOUT SAGAR MALI
Experienced Software Technical Expert with over 15 years in designing and delivering scalable, high-performance systems across cloud, enterprise, and emerging AI technologies. Skilled in cloud architecture, microservices, and full-stack development, with a strong focus on performance optimization, security, and system reliability.Currently exploring in AI/ML foundations, Agentic AI frameworks, Model Context Protocol (MCP) and its design patterns to stay ahead in the evolving tech landscape. Certified AWS Solutions Architect – Associate with proven ability to bridge business objectives with technical execution: Cloud Architecture (AWS) Scalable System Design & Microservices API Development & Integration Performance Optimization & Security AI/ML Foundations & Agentic AI Concepts Full-Stack Development Technical Leadership & Mentorship :Passionate about solving complex technical challenges, mentoring teams, and leveraging cutting-edge technologies to create impactful solutions that deliver measurable business value.’ :If you’re looking for a results-driven technical leader who can bridge the gap between business goals and technology execution, feel free to reach out. Email: s••••••••@gmail.com LinkedIn: Portfolio: https://sagarmali3489.github.io/my-portfolio/
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