Sagar Karia
Senior Customer Service Representative @Clipped Assist
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WORK HISTORY
Senior Customer Service Representative @Clipped Assist
Mumbai, IN
Developed and maintained customer service policies and procedures to ensure customer complaints are handled consistently and efficientlyDeveloped and implemented customer service training programs to ensure customer service representatives are knowledgeable and up-to-date on products and servicesDeveloped and implemented a customer satisfaction survey that identified areas of improvement and led to a 55% increase in customer retentionAnalyzed customer feedback to identify trends and develop strategies for improving customer experience
EDUCATION
Cardiff Metropolitan University
Master of Business Administration - MBA
Arts & Commerce jobs
Bachelor of Commerce (B.Com.)
ABOUT SAGAR KARIA
Highly motivated and results-driven professional with a proven track record in achieving…
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