Sagar Gupta
WFM Planning and Capacity manager III at iQor | Ex Teleperformance | Ex Reliance Jio
- Role
- Workforce Management Capacity and Planning Manager at iQor
- Location
- Thane, IN
- LinkedIn followers
- 500 followers
About Sagar Gupta
4 years of experience in RTA, Reporting, Scheduling and Planning. Known to WFM tools like Pulse, GCXI, Tableau, IEX and Genesys. Working with operations with KPI management and daily, weekly and monthly staffing. Providing feedbacks to stakeholders in the terms of staffing and analysing on going volume trends.
Experience
Workforce Management Capacity and Planning Manager
Oct 2022 — Present · IN
Education
Ratnam College of Arts Science and Commerce National High School Marg Bhandup West Mumbai 400 078
Bachelor of Arts - BA, HISTORY
2017 — 2020
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