Sagar Gavhane
System Administrator @Tata Consultancy Services
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WORK HISTORY
System Administrator @Tata Consultancy Services
Pune, IN
System Administrator in (AVD)Azure infrastructure at TCS Pune.
EDUCATION
University of Pune
Bachelor's in Business Administration - BBA
Savitribai Phule Pune University
Master's in Business Analytics - MBA
SKILLS
ABOUT SAGAR GAVHANE
Mphasis - Experienced Transaction processing Officer with a demonstrated history of working in the information technology and services industry.Ziggo Netherlands Project - Work flow troubleshooting queries and live technical support on four services such as telecom, mobile, DTH, and internet.Tools: Skilled in Microsoft Office, Office 365. CRM, Client technical applications.TCS -L1 Support - 1. Hands on the ticketing tool Service Now.2. Adding security group to AD.3. Resolving user access related issues.4. Resolving user\'s account related troubleshooting.L2 - L3 Support - 1. Hands on Azure Portal - Resolving AVD related issues on the incident management tool that is service now.2. Daily BAU task - Health checks, Monitoring alerts, Monitoring storage, Mail & Masseging, Handovers.3. Providing all types of support on AVD infra - Resolving AVD sessions issues, Fxlogics issues, AVD application access related issues, RDP related issues, Finding and analysing the error and giving the solution on the issue/resolving the issue.4. Server creations, Machine Creation, Reboot, End of the month change request for patching new machines.*Tools - Servicenow, AVD Portal, Powershell, Active Directory,*OS - Windows 10, Windows 11, MacOS.Up - Skilled on - Azure, Windows Power Shell, Linux, Shell Scripting, AWS, Power BI, GitHub, Ubuntu.
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