Sagar G A.

About Sagar G A.

General Manager – Supply Chain | Warehouse Ops | Logistics | Product & Program Experience: 11+ years | MBA – IIM Mumbai (NITIE) PROFESSIONAL SUMMARY Supply Chain & Operations leader with 11+ years of experience managing large-scale FC networks, cold & ambient warehousing, dark store operations, inventory planning, and P&L-impacting; cost optimization across Swiggy Instamart, Reliance Retail, Myntra, Tata Steel & Louis Dreyfus. Expertise in WMS/OMS/TMS, network design, warehouse launches, automation programs, and cross-functional governance. Proven ability to lead workforce, manage complex BAU/Peak scenarios, and deliver strong availability, cost, and efficiency outcomes. CORE COMPETENCIES Warehouse Operations, Fulfilment Centers, Inventory Planning, Manpower Planning, BAU & Peak Planning, Capacity Planning, Dark Store Ops, 3PL Management, Cost Optimization, Network Expansion, Program & Product Supply Chain, WMS/OMS/TMS, Lean, Kaizen, RCA, SQL, Tableau, SAP WM PROFESSIONAL EXPERIENCE Swiggy Instamart – General Manager – Warehouse Ops & Logistics (Mar 2025 – Present) • Led West region ops across 6 Ambient FCs (5.5 lakh sq ft, 6 lakh OB/day) & 3 Cold FCs (1 lakh OB/day). • Managed inventory: Mumbai – 80 lakh units/40K SKUs/110 stores; Pune – 30 lakh/21K SKUs/74 stores; Goa – 11 lakh/15K SKUs/15 stores. • Launched 2.1 lakh sq ft Mumbai FC with 32 lakh inventory & 1.8 lakh IB/OB capacity. • Delivered 25 lakh/month logistics savings; improved Goa availability +10%; reduced shrinkage 1.5%→0.9%( 5 lakh/day savings). Reliance Retail – Chief Manager – Product & Program Supply Chain (Oct 2021 – Mar 2025) • Led WMS lifecycle – BRD, solutioning, UAT, deployment & program governance. • Reduced tech cancellations 15%→0.5%; prevented 30 lakh/month refund leakage. • Improved picking/packing productivity +15%; delivered 25 lakh/month tote strategy savings. Myntra – Sr Manager – Warehouse Ops & Logistics (Oct 2017 – Mar 2018) • Managed FC ops for Mumbai, Hyderabad & Chennai; directed 800+ workforce. • Improved first-hour productivity 10%→60%; reduced misroutes 5%→0.2%. EDUCATION MBA – IIM Mumbai (NITIE)| B.Tech Chemical Engineering – LIT Nagpur.

Experience

1. Product & Program Management

   Reliance Retail

   Oct 2021 — Present · Hyderabad, IN

   Led multiple WMS launches and tech enhancements across India FCs, improving revenue by 15% & reducing fulfillment TAT by 1.5 days.Directed process-to-product lifecycle: BRDs, tech discussions, SIT/UAT, deployments.Developed ops dashboards (inbound, outbound, inventory), improving productivity by 10%.Reduced tech-based order cancellations from 15% to 0.5% through WMS feature upgrades.Revamped FC & Dark Store designs to save ₹55 lakh in capex.Partnered with SCM, Tech & Finance for site selection & P&L evaluations – saving ₹15 lakh/month (Bangalore site).Designed returns QC for RVP, reducing fake returns by 90%(₹50 lakh/month benefit).

Education

• Indian Institute of Management Mumbai

  Master of Business Administration (M.B.A.)

  2014 — 2016

• Laxminarayan Innovation Technological University

  Bachelor of Technology (B.Tech.), Chemical Engineering

  2008 — 2012