Sagar Dhamija

CRO

Role
Customer Relations Officer at Tommy Hilfiger
Location
Amritsar, PB, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Sagar Dhamija

Ive been working in Fashion for 6 years, with 5 of those years being in a sales advisor…

Experience

  1. Customer Relations Officer

    Tommy Hilfiger

    May 2025 — Present · Amritsar, IN

    Deliver exceptional customer service by addressing inquiries, resolving complaints, and ensuring a positive brand experience. • Maintain strong product knowledge to provide personalized styling and shopping assistance. • Build and retain loyal customer relationships through follow-ups, clienteling, and personalized communication. • Collaborate with store teams to improve customer satisfaction scores and drive repeat sales. • Manage exchanges, returns, and special requests with efficiency and professionalism. • Support promotional events and campaigns, contributing to increased footfall and sales growth.

Education

  • Punjab School Education Board

    12th, Arts

  • Indira Gandhi National Open University

    Bachelor of Arts - BA

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Sagar Dhamija — Customer Relations Officer at Tommy Hilfiger in Amritsar, PB, IN | Unifers