Sagar Chawla

About Sagar Chawla

Seasoned Salesforce Specialist with deep expertisePassionate and experienced in consulting, developing, and testing Salesforce.com applications, with a rich background that includes over two years of professional experience in Australia. My career has been dedicated to mastering Salesforce and delivering exceptional solutions across various industries, including Telecommunication, Banking & Financial Services, Non-Profit, and Life Sciences.Core Competencies: Salesforce Mastery: Deep understanding of Account & Contact Management, Order & Lead Management, Service & Campaign Management, Product Configuration. Proficient in Salesforce development using LWC (Lightning Web Components), Events, PubSub Model, Aura PubSub Model, Component Lifecycle, Public Properties, Wire Methods, and Apex Classes in both LWC and Aura Components. User Administration Expert: Skilled in managing user accounts, setting up, onboarding, and maintaining security permissions and policies. Efficient in deactivating and decommissioning accounts for role changes. Expertise in creating users, defining role hierarchy, sharing models, system usage tracking, and running admin reports. Proficient in system customizations, privacy law compliance, bulk data uploads, and data cleansing.🧪 Software Testing Pro: Experienced in Functional, Regression, Integration, Automation, and User Acceptance Testing. Skilled in using tools like Bamboo, Jenkins, Maven, Cucumber, TestNG, GitHub, SourceTree, HP ALM, JIRA, Rally, Advanced REST Client, Restassured, Postman, SoapUI. DevOps & Cloud Proficiency: Strong experience with AWS, Azure, GCP. Building low-code to no-code test automation tools. Automation & Frameworks: Proficient in JavaScript-based test automation using Node.js and JEST. Experienced in designing and implementing automation frameworks, reporting, and dashboarding. Proven ability in E2E automation using Selenium, supporting multiple upstream and downstream applications. Project Leadership & Testing Strategy: Skilled in managing and designing test plans, ROI analysis, and leading requirements estimation and review meetings. Comprehensive knowledge of Software Testing Life Cycle (STLC) and various testing stages/levels/phases. Expertise in expediting QA cycles using Salesforce Einstein AI to deliver faster, more accurate results. Industry Expertise: Extensive experience across Telecommunication, Banking & Financial Services, Non-Profit, and Life Sciences sectors.

Experience

1. Senior Manager, Technical Consulting

   Salesforce

   Aug 2024 — Present

Education

• Kurukshetra University

  Bachelor's of Technology, Electronics and communication engineering

• Centre for Development of Advanced Computing (C-DAC)

  Post graduate diploma in Wireless & Mobile computing, Information Technology

• S D Public School

  High School

  1999 — 2009

Skills

• Jira
• Salesforce.com Administration
• Microsoft Office
• Javascript
• Manual Testing
• Database Design
• Html
• Functional Testing
• Windows
• Test Automation
• Sql
• Restful Webservices
• Linux
• System Integration Testing
• C++
• Software Quality Assurance
• Selenium Testing
• C
• Vhdl
• Sfdc
• Cloud Computing
• Regression Testing
• Test Planning
• Test Case Generation
• Selenium Webdriver
• Core Java
• Testing