Sagal Aden

Patient and Family Consultant @Harborview Medical Center

Seattle, WA, US

Build healthy long-term relationships with patients and their families. Act as an advocate for patients and families and teachparents new to caring for a child with medical complexity constructive advocacy skills.Assist in care management activities with members of the medical team.Communicate with families on a regular basis by phone to collect information and follow up on ongoing problems, triagingclinical questions to the clinical staff as required.As directed and under the supervision of the RN, use the electronic medical record to collect information and log clinicalactivities.Reports, emails, memos, and other correspondences should all be typed. When necessary, fax or mail papers.Calls should be answered promptly and respectfully. Take precise messages and as needed, triage calls.

University of Washington Bothell

Bachelor's degree