Divine Kiven

Salesforce Administrator Scrum Master @Radius

London, GB

Agile Leadership & Salesforce Administration ExpertiseAgile Facilitation: Led stand-ups, sprint planning, retrospectives, and backlog grooming to drive team accountability and delivery.Impediment Resolution: Removed blockers to ensure smooth project execution and sprint completion.Collaboration: Bridged stakeholders, product owners, and technical teams to align solutions with business goals.Agile Metrics: Monitored velocity and burndown charts, delivering actionable insights to stakeholders.Team Coaching: Mentored teams on Agile principles, enhancing productivity and adaptability.Salesforce Customization: Configured objects, workflows, validation rules, and Lightning pages to meet organizational needs.Automation: Designed Salesforce Flows, Process Builder, and Apex triggers to optimize operations.Data Management: Maintained data integrity via deduplication, imports, and validation rules.User Enablement: Delivered training and knowledge materials to improve feature adoption.Integration: Connected Salesforce with third-party systems to enhance functionality.Results & Value DeliveredEfficiency: Boosted productivity through effective Agile practices and Salesforce automation.Data Accuracy: Improved reporting and decision-making via clean, reliable data.Delivery Speed: Accelerated Salesforce project timelines with iterative development.Collaboration: Fostered transparency and accountability, enhancing team cohesion and stakeholder satisfaction.