Safaa Hasan
- Role
- Fulfillment Experience Lead at Tiktok Shop
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Safaa Hasan
I lead teams through complexity, move fast without breaking trust, and scale what works…
Experience
Fulfillment Experience Lead
Dec 2023 — Present
Design and implement global fulfillment strategies for TikTok Shop, ensuring seamless experiences for customers and sellers.Drive the fulfillment experience roadmap, including new models and cross-border strategies, to enhance customer satisfaction.Serve as the Voice of Customer and Seller Experience, leveraging CSAT findings and industry insights to lead improvements collaboratively.
Skills
- Operations Research
- Contract Management
- Operations Management
- Procurement
- Construction
- Construction Management
- Scheduling
- Occupational Health
- Word
- Quality Assurance
- Process Engineering
- Training
- Value Stream Mapping
- Supply Chain Management
- 5s
- Microsoft Office
- Engineering
- Microsoft Excel
- Lean Manufacturing
- Project Management
- Planning
- Six Sigma
- Root Cause Analysis
- Ms Project
- Arabic
- Project Control
- Supervisory Skills
- Primavera P6
- Project Planning
- Powerpoint
- Leadership
- Process Scheduler
- Excel
- Human Resources
- Project Coordination
- Autocad
- Program Management
- Management
- Analysis
- Microsoft Word
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