Safa Eshmawy

About Safa Eshmawy

An enthusiastic, detail oriented young professional with educational/work experience focusing on communication, customer service, and organization. Possess strong interpersonal, analytical, and problem solving skills. Ability to prioritize and handle multiple tasks in a demanding work environment. Interacts effectively within all staff levels while building relationships and instill confidence within an organizational structure.

Experience

1. Patient Support Liaison

   Delve Health

   Aug 2020 — Present · Minneapolis, MN, US

   Handled scheduling and reminders, significantly reducing missed appointments and ensuring patient adherence to trial commitments. •Ensured patients were well-informed and comfortable with their participation by providing essential study information. •Sent timely reminders for medication schedules and eDiary entries, promoting compliance and accurate data collection. •Gathered patient feedback to improve clinical trial experiences and identify areas for enhancement. •Ensured consistent and timely communication with patients through calls, messages, and emails, reducing the risk of missed communications.

Education

• Columbia College Chicago - School of Media

  Arts Bachelor of Arts, Radio Broadcasting

  2008 — 2010

Skills

• Social Networking
• Management
• Promotions
• Customer Service
• Applicant Tracking Systems
• Healthcare Recruiting
• Broadcast Journalism
• Radio Host
• Pro Tools
• Broadcast
• Leadership
• Web Content
• Interviewing Skills
• Writing
• Entertainment
• Microsoft Office
• Board Operation
• Audio Editing
• Temporary Placement
• Research
• Interviews
• Video Production
• Radio Broadcasting
• Production
• Copy Editing
• Marketing
• Radio Programming
• Editing
• Recruiting
• Adobe Audition
• Interviewing
• Social Media
• Voice Over
• Radio Producing
• Breaking News
• News Writing
• Newsletters
• Radio