Saeed Contractor
Global Head of the Intelligent Automation COE, Tech, Uber
- Role
- Global Head of the Intelligent Automation Coe, Tech at Uber
- Location
- Jacksonville, FL, US
- LinkedIn followers
- 500 followers
About Saeed Contractor
Recognized as a hands on leader of software Architecture and Development, bringing together new Technologies, Engineering, Business Processes and Mathematics to provide innovative and effective solutions to difficult problems. Excellent team building, motivating and retention skills. Proven abilities to take ideas from concept to deployment using a process oriented approach and delivering on time and with high quality. Strong customer focus driving the Agile development of secure, scalable, reliable and highly available products with due consideration of negative paths and incorporating feedback from all stages of the product life cycle. SpecialtiesRobotics Process Automation: UiPath, Automation Anywhere, WorkFusion, OCR Integration, Kofax/KTM, ABBYY FlexicaptureAI: Tensor Flow, Neural Networks, Natural Language Processing, Chatbots, Kore.ai, Big Data: Hadoop, HDFS, Hive, HBase, Spark, Impala, Kafka, Paxata, etc.Contact Center: Omni Channel, IVR, Amazon Connect, Click to Call, Toolbar, Skills Based Routing, Recording, NICE/Nexidia, Aspect UIP/ALMCollections: Phone Consent, Ownership score, TCPA, Dialer Strategy, Account Selection
Experience
Global Head of the Intelligent Automation Coe, Tech
Jan 2019 — Present · San Francisco, CA, US
Leads the technology strategy and implementation for Intelligent Automation at Uber. Provides architectural oversight of the deployment of UiPath and associated technologies. Leads the development and maintenance of automations, with emphasis on scale, resiliency, compliance and efficiency.
Education
Princeton University
MSE, Computational Fluid Dynamics
University Of Bombay
BE, Mechanical Engineering
University of Central Florida
MBA, Business Administration
Skills
- System Architecture
- Ivr
- Cloud Computing
- Vendor Management
- Team Leadership
- Unified Communications
- Tcp/Ip
- Predictive Dialers
- Management
- Sip
- Pre-Sales
- High Availability
- Business Process
- Telecommunications
- Product Development
- Integration
- Contact Centers
- Security
- Enterprise Software
- Software Development
- Im
- Call Centers
- Ip
- Routing
- Voip
- Software Engineering
- Cti
- Cisco Technologies
- Testing
- Cross-Functional Team Leadership
- Leadership
- Solution Selling
- Avaya
- Software Documentation
- System Deployment
- Servers
- Crm
- Solution Architecture
- Telephony
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