Sadique Ahmad
LGC Maneger @ LG Electronics | Customer Service Management, Field Operations || Ex- Panasonic || Ex- Tatasky || Ex Relaince || Ex Onida
- Role
- Area Service Maneger at LG Electronics
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Sadique Ahmad
With over 10 years in the field of electronics service management, I bring to LG…
Experience
Area Service Maneger
Jan 2022 — Present · Thane, IN
Customer service management for Consumer Durable, Electronics and Airconditioner for the LG Electronics and looking after KDMC and THANE locations. Looking after 6 SVC. Customer satisfaction, Dealer Satisfaction, TAT,Productivity, Revenue Generation were the key Parameters. Working on Network expansion of SPD and revenue generation through SPD.Appointment of Service center and management to deliver continuous improvement of KPI and customer satisfaction. Budget management ensuring profitability of Operation by revenue Management - Extended warranty and Accesories.
Education
NMIET
Bachelor of Technology (BTech)
2008 — 2011
Krupajal engineering school
Diploma
2004 — 2007
Welingkar Institute of Management
Master of Business Administration - MBA
2017 — 2017
Skills
- Team Management
- Looking After Pan India Technical of Lcd & Led Products
- Spare Parts Monthly Indenting.
- Preparing the Monthly & Weekly Data for Rma
- Working on New Model Indent From Factory.
- Microsoft Office
- Windows
- Customer Service
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