Sadie Quinn

Sales and Customer Service Executive @Destination Sport Experiences

Manchester, GB

Managing individual and group travel bookings for major marathons, cycling, triathlons, and HYROX events- Providing customer support via email and phone, ensuring a seamless booking process- Collaborating with the Product and Operations teams to handle customer inquiries, logistics, and product availability- Leading customer communications for event registration, including medical certificate uploads and travel details- Supporting sales activity, engaging with past customers and new prospects to promote event packages- Assisting in achieving sales targets for group bookings by proactively engaging clubs, teams, and organisations- Maintaining accurate sales records and customer bookings through in-house platforms- Managing and improving internal workflows using Trello and other project management tools- Assisting in the review and maintenance of website content and customer communications- Responding to customer reviews and feedback to enhance future experiences- Traveling domestically and internationally to support event operations on-site.

NEOMA Business School

Sport Federations and Major Events Management Summer Programme 2023, Sport Business

Manchester High School for Girls

Gcses

The Manchester Metropolitan University

Bsc Sports Business Management

Manchester High School for Girls

Undergraduate, A levels