Sadia P.
Senior Financial Support Advisor @汇丰
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WORK HISTORY
Senior Financial Support Advisor @汇丰
Currently in my 4th active team role as a Senior, within Reconciliations & Payments. Previous Roles: Global Governance & Audit, Global Liaison Team, and QA.Teams falling under Collections/Recoveries/Vulnerable Customers/Financial of \'Raise the Bar\' within FST. 2020-Present. Re: Employee wellbeing, volunteering, charity, monthly publications, department huddles, fun sessions, HSBC related information sessions and publications, networking events, teamwork, mentoring and coaching-Key activities include but are not limited to:• Networking and building relationships with stakeholders from various countries. • Identifying opportunities for change and embedding change across procedures and policies. • Leading projects regarding streamlining time consuming processes with automation to better allocate resources. • Grouping department MI reports and trending analysis and presenting findings to senior stakeholders weekly. • Improving customer journeys and identifying and implementing key areas to improve efficiency and productivity. • Presenting key information and findings to stakeholders across the HSBC network.• Liaising with internal stakeholders to understand their objectives and limitations. • Strong ability to collate, analyse, critically evaluate, and present data and findings.
EDUCATION
Birmingham City University
Bachelor of Arts - BA (Hons), English Literature
University of Oxford
Certificate, Oxford Cyber Security for Business Leaders
Aston University
Master of Science - MSc , Business and Management
ABOUT SADIA P.
Currently, leading projects and completing high risk processes and procedures for the Financial Support Team at HSBC.INTP-T - Logician• PRINCE2 accredited. • Certified: University of Oxford certificate in Cyber Security for Business Leaders. • Graduated with a Distinction in (MSc) Business and Management at Aston University, & also graduated with an Upper Second Class BA (Hons) in English Literature.• Experienced private tutor, ranging from individuals with learning difficulties and disabilities as well as academically gifted individuals.• Experienced freelance writer and writer, inclusive of SEO content.• First Aid Trained. • Passion for Wellbeing and Mental Health. • Full UK Driving Licence held - no points. • No convictions - willing to undergo DBS checks or similar. A keen interest in business and finance, project and risk management, technology, and consulting.
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