Sadi Ahmed

Business Operations Manager @BT Group

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2024 — Present

Business Operations Manager @BT Group

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Canary Wharf, GB

BTLB City Of London

EDUCATION

N/A

Bexleyheath Academy

GCSE

N/A

Bexleyheath Academy

A level

SKILLS

Operational ExcellenceCustomer ServiceCustomer SatisfactionCommunicationBusiness Process ImprovementSalesTeamworkOperating SystemsSales OperationsMicrosoft ExcelMicrosoft WordPowerpointProblem SolvingInvestigative ServicesThrive in a Fast-Paced EnvironmentMicrosoft OfficeTime ManagementManagementTeam LeadershipNew Business DevelopmentAccount ManagementSocial MediaRetailNegotiationMarketingProject ManagementTrainingTelecommunicationsBusiness StrategyBusiness DevelopmentMicrosoft Powerpoint

ABOUT SADI AHMED

As an Operations Manager at BT Local Business South East London for over eight years, I oversee the daily operations of the business, ensuring customer satisfaction, operational efficiency, and profitability. I work with a team of 20 staff members, managing their performance, training, and development.I have a strong background in business development, having worked as a Business Development Manager at BT for a year, where I secured new contracts, expanded existing accounts, and built long-term relationships with clients. I have also developed skills in customer relationship management (CRM), negotiation, problem solving, and communication, which I apply to my current role to deliver high-quality service, resolve issues, and drive sales and retail growth. I am passionate about the telecommunications industry and committed to supporting BT\'s vision and values.

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Sadi Ahmed — Business Operations Manager at BT Group in London, GB | Unifers