Sadhna Kumari

Renewal Specialist @Rentickle

IN

Successfully renewed existingCustomers and payment collection of the same (Delhi, Gurgaon, Pune, Mumbai, Banglore, & Hyderabad ).• Handled 200+ escalations (renewables) & effectively resolving them in 48 hours.• Accountable for formulating Strategy to upsale advance renewals package and recovered the bad debts of the organization.• Performed Cross Departmental function with collection, Logistics Department & Finance Department for Data hygiene and solve Specific Category of renewals cases.• Coordinating with Logistics team and make sure of Products replacement within TAT.